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Terms and Conditions

Last updated: September 15, 2025

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Branded Drip.
  • Country refers to: Illinois, United States
  • Custom Products refer to promotional items with personalized logo imprinting or customization services offered through the Service.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Goods refer to the promotional products and custom imprinting services offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Website refers to Branded Drip, accessible from https://www.brandeddrip.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Placing Orders for Custom Products

By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.

Custom Product Requirements

For custom promotional products with logo imprinting:

  • You must provide artwork files in acceptable formats (AI, EPS, PDF, PNG with high resolution)
  • You are responsible for ensuring all artwork is legally owned by You or properly licensed
  • You must approve digital proofs before production begins
  • Changes to approved orders may result in additional charges and production delays

Your Information

If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, Your shipping information, and artwork specifications for custom products.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; (ii) the information You supply to us is true, correct and complete; and (iii) You own or have proper authorization to use any logos, trademarks, or artwork provided for custom imprinting.

Order Cancellation

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

  • Goods availability
  • Errors in the description or prices for Goods
  • Errors in Your Order
  • Artwork that violates copyright, trademark, or other intellectual property rights
  • Inappropriate or offensive content in custom designs

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.

Custom Product Policies

Production Timeline

Custom promotional products typically require 5-10 business days for production after proof approval, plus shipping time. Rush orders may be available for additional fees.

Proof Approval Process

For all custom products:

  • Digital proofs will be provided within 1-2 business days
  • Production will not begin until You approve the proof
  • You are responsible for reviewing all text, colors, sizes, and placement
  • Approved proofs cannot be changed once production begins

Returns and Exchanges

Custom promotional products are made specifically for each customer and generally cannot be returned unless there is a manufacturing defect or error on our part. Please refer to our Returns Policy for complete details.

Intellectual Property

By uploading artwork or logos to our Service, You grant us a limited license to use, reproduce, and modify the artwork solely for the purpose of fulfilling Your order and providing proofs.

You retain all ownership rights to Your artwork and logos. We will not use Your intellectual property for any purpose other than completing Your order without Your express written consent.

Pricing and Payments

The Company reserves the right to revise its prices at any time prior to accepting an Order. Pricing for custom products may vary based on quantity, complexity, and rush order requirements.

All Goods purchased are subject to payment terms as specified during checkout. Payment can be made through various payment methods we have available, such as Visa, MasterCard, American Express cards or online payment methods.

For large orders, we may require partial payment upfront with the balance due before shipping.

User Accounts

When You create an account with Us, You must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding Your password and for any activities under Your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of these Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or $100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, or otherwise in connection with any provision of these Terms).

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service.

We do not guarantee that custom imprinting will be identical to digital proofs due to variations in production processes, materials, and colors. We strive for the closest possible match to approved proofs.

Governing Law

The laws of the State of Illinois, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: